Lakeside Nephrology Website Privacy Policy

Our Commitment to Your Privacy

Your privacy is very important to us. Because we are a medical practice, we follow strict federal laws called HIPAA (Health Insurance Portability and Accountability Act). This policy explains how we protect the information you share on our website.

Information You Send Through Our Contact Form

Our website has a contact form where you can send us messages.

Safe Delivery: Everything you type into our contact form is scrambled and protected using a high-security encryption system.
Where It Goes: Your message travels safely to our private, secure, and HIPAA-compliant practice email inbox.
No Marketing: We will never sell your information or use it to send you spam advertisements.

Making Appointments Securely via MyChart

We do not collect your personal medical history or schedule appointments directly on this website.

When you click to make an appointment, our website safely passes you over to our secure Epic MyChart portal link.
Your MyChart account uses the highest level of hospital-grade security to keep your medical records safe.

This Website is Not for Emergencies

Our website communication forms are only for simple questions, like asking about office hours or parking.

Do not use the website form if you are having a medical emergency.
If you are very sick, please call 911 or call our doctor's office directly.

Website Tracking Cookies

We use basic website tools (called cookies) to see how many people visit our site and which pages they look at. This helps us make our website easier to read. These tools do not look at your private medical files. You can turn cookies off in your internet browser at any time.

Updates to This Policy

We may update this page from time to time to keep up with new privacy laws. We encourage you to check this page whenever you visit our website.